Amazon’s team of approximately 75,000 UK employees carry out hundreds of different roles at sites and offices, large and small, across the country—and nothing is more important than their safety in the workplace.
This commitment is part of our vision to be Earth’s Best Employer. It’s woven into everything that we do, and we’re focused on ensuring everyone’s safety and well-being every single day. When people come to work for us, we want to ensure they have the tools, knowledge, and resources to work safely.
Amazon employs over 300 professionals working in the safety field across the UK. These people are experts in safety compliance, best practices, industry standards, and risk prevention. We measure our progress in safety by using external and independent data, as well as our own internal data.
How does Amazon report injuries?
One of the data sets we use is from RIDDOR, which stands for ‘Reporting of Injuries, Diseases and Dangerous Occurrences Regulations’. It’s the independent UK standard when it comes to logging injuries in the workplace and you can find out more about it here. Through the RIDDOR process, every UK business is legally required to report all incidents when someone is off work for more than seven days as a result of an injury. That includes Amazon.
In the UK, we benchmark against the latest national data published by the Health and Safety Executive (HSE), which confirms Amazon had a RIDDOR rate that was more than 75% lower than warehousing businesses in 2023/24.
In this 12-month period, Amazon’s UK Operations employees worked a total of more than 115 million hours across our network and, during that time, we reported 132 injuries through the RIDDOR process. 114 (86%) of these were for more minor injuries, such as a muscle strain, that fall within Category C and D of RIDDOR reporting. The remaining 18 (or 14%) were more serious Category B injuries and include, for example, fractures. Category A applies to fatalities, and there were none of these cases.
In the previous year, 2022/23, Amazon had a RIDDOR rate that was more than 70% lower than UK warehousing businesses. During this time period, Amazon’s UK Operations employees worked a total of more than 112 million hours across our network and we reported 187 injuries through the RIDDOR process. Of these, 163 (87%) fell within Category C of RIDDOR reporting. The remaining 24 (or 13%) were Category B injuries. There were no Category A incidents.
How Amazon is creating a safer workplace for employees
This progress in creating a safer workplace is the result of investments of more than $1 billion globally in safety initiatives, technologies, and programmes since 2019.
We obsess over every aspect of our working environment and continuously make changes which improve safety and reduce accidents, which includes introducing job rotation within our fulfillment centres to help reduce repetitive strain injuries.
We’ve continued to invest in our robotics that help make our operations safer and we even offer apprenticeships in safety. You can find out more here and learn about the benefits our colleagues receive here.
There’s nothing we love more than showing what it’s really like to work at Amazon. That’s why we’ve opened up our fulfilment centres to anyone interested in seeing behind the scenes.
We are investing in our public tours programme in 2025, and you can book a tour here.
Read more of the latest news at Amazon.
The reporting period above aligns with the Health and Safety Executive (HSE), which logs the RIDDORS which are reported by Amazon and other businesses - in this case for the period April 1 2023 to March 31 2024.
The blog includes all incidents classified as reportable under the HSE RIDDOR regulations. This includes work-related incidents which result in individuals requiring more than seven days off work due to their injury, as well as specified injuries defined by the HSE.
