How to write, find and edit Amazon reviews

When shopping on Amazon, reading the reviews section is an essential part of the experience. It’s easy to spend minutes, or even hours, going through user reviews of a product to ensure you’re making an informed decision.

Writing a review not only helps others shop wisely but also allows you to keep track of the products you’ve liked – or disliked – and the reasons why. This can be handy if you want to make a repeat purchase or recommend something to friends and family.

Amazon makes it easy to update your reviews. If your opinion changes after using a product for some time, you can simply go back and edit your review. Perhaps an item you loved initially did not quite hold up as expected — or it ended up pleasantly surprising you with continued use.

If you’re not sure how to write, find or edit reviews on Amazon, here’s what you need to know.

1. Sign into your Amazon account and click Returns & Orders on the right side of your screen

2. Look for the product you want to review and click Write a product review

3. You’ll be redirected to a page where you can leave an overall rating out of 5 stars, add a photo or video and write your review

4. Once you’re finished, click the Submit button

You’ll be notified by email as soon as your review is processed, and it might take a few days for your reviews to be posted.

1. Go to the Amazon shopping app on your device
2. Tap on the Profile Icon at the bottom of your screen

3. Once you are on the profile page, tap Your Orders

4. Select the product you want to review

5. Then scroll down and tap Write a Review

6. You’ll be redirected to a new page where you can rate the item, share images or videos, title your review and then write your review

7. Once you’ve finished writing the review, tap the Submit button

You’ll be notified by email as soon as your review is processed, and it might take a few days for your reviews to be posted.

1. Sign into your Amazon account and click on Accounts and Lists on the right side of the screen

2. Scroll down to Ordering and Shopping Preferences and click on Profile

3. You’ll then be able to see all the reviews you’ve written.

1. Go to the Amazon shopping app on your device
2. Tap the Profile Icon at the bottom of the screen

3. Tap your name next to the Profile Icon at the top of the screen

4. Tap View next to your name

5. Scroll down and tap See your posts, reviews and other public content at the bottom of the screen.

6. You’ll then be able to see all your reviews

1. Sign into your Amazon account and click on Accounts and Lists on the right side of the screen

2. Scroll down to Ordering and Shopping Preferences and click on Profile

3. Search for the review you want to edit
4. Click the three dots next to the review you want to edit and select Edit Review

5. You’ll be redirected to a page where you can edit your review

6. Once you’ve finished, click Submit

1. Go to the Amazon shopping app on your device
2. Tap the Profile Icon at the bottom of the screen

3. Tap your name next to the Profile Icon at the top of the screen

4. Tap View next to your name

5. Scroll down and tap See your posts, reviews and other public content at the bottom of the screen

6. Select the review you want to edit, tap the dots next to it and tap Edit review

7. You’ll be redirected to a page where you can edit your review. Once you’re finished, click Submit.

Customer reviews on Amazon should offer genuine feedback about the product, whether positive or negative. Amazon strictly prohibits reviews that aim to mislead customers or those written as a form of promotion.

 The following are non-exhaustive examples of reviews that do not comply with Amazon's guidelines:

• Reviews with a direct or indirect financial interest in the product
• Reviews written by individuals with a close personal relationship with the product's owner, author, or artist
• Reviews by the product manufacturer, posing as a customer
• Multiple negative reviews by a single customer for the same product
• Reviews in exchange for financial compensation
• Negative reviews from a seller on a competitor's product
• Reviews in exchange for in-game credits
• Positive reviews from an artist on another artist's album in exchange for a positive review from the other artist
• Reviews focusing on seller, order, and shipping feedback
• Reviews written in languages unsupported by the Amazon site where they will appear
• Reviews containing private information such as phone numbers, order numbers, or email addresses

To report violations of Amazon’s review policies, use the “Report” link near the content that you want to report. If someone offers you compensation to create, edit or remove a review, report it using the Review Report Compensation form.

For the full list of guidelines for writing reviews on Amazon, visit the UK help and customer service page.

Next, find out how to contact Amazon customer service.