Alexa brings two new calling options to UK customers

Every day Alexa helps customers connect with the people who matter most to them. Today, we are excited to bring two new Alexa calling options to customers in the UK.

In a global first, eligible Vodafone customers can use their mobile plan to make and receive calls from their Alexa-enabled devices.

After linking their mobile account, customers can call contacts or dial numbers hands-free, using their existing mobile phone plan. Whether they’re busy with housework or cooking a meal they can stay connected without having to pick up the phone – just ask Alexa. When someone calls your mobile number, Alexa will let you know who is calling by saying “Mary would like to talk.” Then simply say “Alexa, answer” to start your conversation.

Vodafone OneNumber calling with Alexa also gives customers peace of mind – they can keep in touch even if they lose their mobile phone, or if it is turned off or runs out of battery power. If they need help, they can even ask Alexa to call emergency services directly through their Echo device. Customers can decide which of their Echo devices will ring, or turn on or off inbound ringing any time they choose. To learn more, visit: www.vodafone.co.uk/OneNumber/amazon.

For customers who don’t have a Vodafone OneNumber mobile plan, Amazon is also introducing Alexa Outbound Calling. This feature enables customers to make phone calls to most mobile and landline numbers in the U.K., U.S., Canada and Mexico through their Echo devices or the Alexa app (excludes emergency services). To learn more, visit: www.amazon.co.uk/alexacalling.
These are just two more examples of the ways that Amazon is continuing to expand choices for customers, making it even easier to stay in touch with family and friends around the world. These new options join existing Alexa Communication offerings including:

You can use Drop In to create an instant connection to other devices in your household, like a two-way intercom. For example, say “Alexa, drop in on the playroom” to easily check in on the kids upstairs.

For families with multiple Alexa-enabled devices, use Alexa to broadcast a quick one-way message to your other devices. Say “Alexa, announce dinner is ready,” and “dinner is ready” will play in your voice on all of your supported devices.

Make and receive hands-free Skype voice and video calls with loved ones in over 150 countries. Once you’re connected, just say “Alexa, call Jimmy on Skype” or “Alexa, Skype Jimmy” to reach Jimmy wherever he uses Skype.