Our Impact / Supporting Our Communities

Supporting families in need

Amazon is driven by the belief that no family should go without essential items like food, warm clothing, bedding, and products that help to make a house a home. With thousands of families across the UK struggling to afford the basic cost of living, Amazon can play a unique role using our infrastructure, resources and our people to support families in need.
Amazon UK Country Manager John Boumphrey and former UK Prime Minister Gordon Brown

Multibanks take surplus products donated by Amazon and other businesses and give them to families in need.

Through the Multibank initiative, we have donated millions of surplus products to hundreds of thousands of families in need across the UK.

Co-founded by former UK Prime Minister Gordon Brown and Amazon, Multibanks are community donation hubs led by local charity partners, that provide brand-new items for social workers, teachers, and community groups to distribute as needed. From clothing, crockery, and cleaning products, to toiletries, towels and toys, Multibanks put business surplus in the hands of those who need it most. As well as donating surplus goods, Amazon helps set up warehouse operations, provides logistics support, and members of our team work on-site to process donations. We have also established The Multibank Fund, with £4.5 million investment from Amazon and £2.5 million from our partners Comic Relief, to help scale this vital service across the country.

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