Our Impact / Supporting Our Communities

Disaster Relief and Response

Amazon’s disaster relief and response efforts utilise our global logistics capabilities to provide the fastest, most effective aid. These strengths enable us to ship Amazon-donated items, and items donated by partners, to communities as soon as possible after a natural disaster. Since 2017, Amazon has operated 14 hubs, donated more than 24 million relief items to support people impacted by over 160 disasters around the world.
Employees in orange and yellow vests lift cargo supplies onto a Prime Air plane.

Every year, people around the world are impacted by natural disasters—from hurricanes in the U.S. to floods in India—and Amazon is there to quickly help.

We have filled cargo jets and shipped truckloads of Amazon-donated items to communities ravaged by natural disasters, and we’ve made it easy for customers to donate products through Amazon.com. Amazon Web Services enables disaster response organisations to access cloud services at the edge, even in the harshest conditions. The AWS Disaster Response Action Team allows customers to focus on mission-critical functions, while AWS implements deployable infrastructure based on customer need.

Amazon launches first Disaster Relief Hub in Europe to speed up support during humanitarian crises

Disaster Relief Hubs globally have used our inventory, logistics infrastructure, and technology to respond to more than 145 natural disasters and humanitarian crises since 2017, donating more than 24 million relief items.