Our Impact
We have invested in the UK to build the digital and physical infrastructure to deliver products and services to millions of customers. Our employees work at sites across the country, including Head Office in London, corporate office in Manchester, development centres in Cambridge, Edinburgh, Swansea and London, and our state-of-the-art fulfilment centres, sort centres and delivery stations across the UK.
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Since 2014, we’ve made direct investments in our UK operations of more than £64 billion. These investments raise economic activity in a given region and create a ripple effect through the local economy as the firms that supply goods and services to Amazon expand. In 2024, we have directly invested more than £12 billion in the UK and made total tax contributions of more than £4.3 billion.
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More than half of all physical product sales on the Amazon store in the UK are from independent selling partners, most of who are small and medium-sized businesses. Around 100,000 UK small and medium-sized businesses now sell on Amazon, and in 2023, UK small businesses selling on Amazon recorded over £3.8 billion in export sales.
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We aim to make our customers’ lives better and easier every day, and we apply this innovative spirit within our UK communities, using our scale and abilities to take on some of society’s most pressing challenges.
We value the opportunity to be a force for good in the lives of our customers and in communities around the world.
Our investments go far beyond creating jobs in communities and empowering small and medium businesses as they grow through selling in Amazon’s Store. We expand access to skill building for in-demand fields and work on urgent needs—from non-profits we support which help families in their journeys out of homelessness to the way we provide disaster relief to those in need. Through our Multibank initiative, which takes surplus products donated by businesses and gives them to families in need, we have donated millions of products to hundreds of thousands of families in need across the UK.
9 key facts to understand Amazon’s economic impact in the UK
Amazon supports economic growth across the country, empowers UK small and medium businesses to thrive, and contributes to local economies through education and charity initiatives.
